Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Absolutely! We are an authentic UK company registered in England and Wales. Our Company Number is 16044149 and our registered address is The Old Barn, 2 Cole Green, Hertford, SG14 2NN

No, we are an online only company.

Absolutely. All our products are sourced directly from the manufacturers and official UK distributors.

Laud Sleep is owned by Chris Ailey, a UK entrepreneur who has been in business since 2008 with a renowned Digital Marketing agency called Honcho. Laud Sleep was born out of a passion for ecommerce and getting the best night's sleep!

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

We offer Free Delivery to all mainland UK addresses. Due to the cost of shipping we charge £10.95 for Channel Islands and Northern Ireland

Yes, we can but please message us first so we can quote you for shipping. We'll then raise an invoice link for you to pay separately.

Yes, we accept returns within a specified period. Please review our return policy for more details

Yes, we use secure checkout processing through Shopify, Paypal and Klarna.

We use a different provider called Klaviyo to request and display reviews. All reviews are from previous customers and collected post purchase.

Log in to your account to track orders, access store credit, manage addresses, and update personal information.

Just send us a message via our contact form or on Live Chat. You can also email us at hello@laudsleep.com.

Our friendly team respond to messages 7 days a week.


  • Vegan

    Our entire collection is vegan and cruelty free.

  • Fast & Free Shipping

    Doorstep delivery to most of the US

  • Natural

    We only use the finest natural ingredients.

  • Recyclable

    All packaging is recyclable and eco conscious.